Shipping policy

Shipping Policy – XTERA

At XTERA, we aim to deliver your order as quickly and smoothly as possible.

📦 Order Processing

All orders are processed within 24 business hours
Once your order is processed, it is sent for production and shipping
You’ll receive a confirmation email once your order is shipped

⏱️ Delivery Time

India: 5–10 business days.

💸 Shipping Charges

Shipping charges are calculated at checkout
Free shipping may be available on selected offers or order values

📍 Order Tracking

Once shipped, you will receive a tracking link via email/SMS
You can track your order in real time

⚠️ Delays

While we try our best to deliver on time, delays may occur due to:

High demand
Courier issues
Weather or external factors

We appreciate your patience in such cases.

❌ Incorrect Address

Please ensure your shipping details are correct
XTERA is not responsible for orders delivered to incorrect addresses provided by the customer

📦 Failed Deliveries

If delivery fails due to unavailability or incorrect details, re-shipping charges may apply